Our client, an established organization, is seeking a Benefits Specialist to join their team. This role supports benefits-related administration and participant services, with a strong focus on accuracy, documentation, and customer care. The ideal candidate is a self-starter who can manage multiple priorities in a fast-paced, highly regulated environment.

Salary + Additional Benefits:

• $45,000-$48,000
• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• 401K - company match

• Provide excellent customer service to plan participants in person, by telephone, and by email
• Process life claims, accident and sickness benefit claims, and dental claims while maintaining a high level of accuracy
• Process benefit enrollments, including eligibility determinations and collection of enrollment documents
• Interpret plan documents, policies, and procedures to provide accurate benefit information
• Complete document management tasks including collection, scanning, and verification
• Support front desk coverage by answering the main office phone line and assisting participants in the office and by phone
• Operate standard office equipment including postage meter, printers, copiers, and scanners
• Assist with office-wide projects including mass mailings, check preparation, and timely filings
• Perform specific functions through various business applications
• Apply creative thinking to manage workflow and improve process efficiency

• Associate's or Bachelor's degree preferred
• Bilingual English and Spanish preferred
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe; ability to learn and master benefits administration software and document management software
• Ability to multitask in a dynamic work environment
• Excellent telephone skills and customer service
• Benefits administration experience preferred
• Two years of administrative and/or customer service experience
• Strong written and verbal communication skills
• Ability to work within a highly regulated environment (including HIPAA, ERISA, Department of Labor requirements, and IRS-related guidelines)