A fast-growing manufacturer is seeking a Quality Supervisor to join the team. This is an opportunity to lead the quality management system, laboratory operations, and continuous improvement initiatives supporting the company's operational excellence goals. The Quality Supervisor is responsible for ensuring compliance with customer requirements, international quality standards, and company policies while driving product quality and organizational performance.

Salary + Additional Benefits:

• $90,000-$110,000
• Medical, Dental, Vision Insurance
• 401K - no match

• Develop, implement, and manage the Annual Quality Management Plan.
• Oversee quality control activities for raw materials, in-process products, and finished goods.
• Lead customer complaint investigations and corrective action implementation.
• Manage supplier quality development and qualification processes.
• Ensure the issuance and accuracy of product quality certificates.
• Conduct process audits and quality assessments to ensure compliance with customer and internal requirements.

• Develop and manage the Annual Laboratory Plan.
• Oversee physical, chemical, metallurgical, and analytical testing activities.
• Manage metrology activities including calibration, verification, and maintenance of measuring equipment.
• Ensure compliance with ISO 17025 laboratory requirements.
• Support failure analysis and technical investigations.

• Design, implement, and maintain the Integrated Management System.
• Ensure compliance with ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health & Safety), ISO 17025 (Laboratory Management), IATF 16949 (Automotive Quality Management), and ISO 37001 (Anti-Bribery Management).
• Coordinate certification, surveillance, and recertification audits.

• Plan and manage internal and external audits.
• Coordinate audits conducted by customers, certification bodies, governmental agencies, and regulatory authorities.
• Manage audit findings and ensure timely implementation of corrective and preventive actions.
• Monitor compliance with corporate policies and applicable standards.

• Lead organizational continuous improvement initiatives.
• Facilitate root cause analysis and problem-solving activities.
• Promote data-driven decision-making through statistical analysis and KPI monitoring.
• Drive process optimization and operational excellence programs.

• Participate in PPAP development and customer qualification processes.
• Lead activities related to PFMEA (Process Failure Mode and Effects Analysis), Control Plans, Statistical Process Control (SPC), and Core Tools implementation.
• Support new product introductions and customer approvals.

• Lead the organization's document control system.
• Ensure procedures, work instructions, policies, and quality documents remain updated.
• Maintain Quality and IMS KPIs.
• Manage and monitor the organization's Balanced Scorecard (BSC).
• Prepare management reports and performance reviews.

• Bachelor's degree in Chemical Engineering, Industrial Engineering, Quality Engineering, Materials Engineering, or a related discipline
• Minimum 3 years of experience in Quality Management within manufacturing or industrial environments
• Experience in foundry, metal processing, wire & cable, extrusion, or heavy manufacturing operations (preferred)
• Experience managing laboratory operations and testing programs
• Experience leading integrated management systems and certification processes
• Experience conducting internal and external audits
• Certifications or training in Quality Management Systems, ISO Standards Implementation and Auditing, Laboratory Management, Continuous Improvement Methodologies, Lean Manufacturing, or Six Sigma (preferred)
• Working knowledge of ISO 9001, ISO 14001, ISO 45001, ISO 17025, IATF 16949, and ISO 37001
• Proficiency with Core Tools (APQP, PPAP, PFMEA, MSA, SPC), statistical analysis, root cause analysis, and corrective and preventive actions (CAPA)
• Experience with physical and chemical testing, metrology, calibration systems, and laboratory quality assurance
• Advanced proficiency in Microsoft Excel and the Microsoft Office Suite; familiarity with ERP systems and Minitab
• Native or fluent English language skills
• Advanced Spanish language skills
• *Experience supporting automotive, industrial manufacturing, metals, or copper processing industries (preferred)
• Knowledge of SMETA / SEDEX requirements (preferred)
• Knowledge of GRI Sustainability Standards (preferred)
• Familiarity with CTPAT (Customs Trade Partnership Against Terrorism) requirements (preferred)
• Experience implementing KPI dashboards and Balanced Scorecard methodologies (preferred)
• Strong leadership, strategic thinking, analytical, results-oriented, communication, problem-solving, and organizational/planning skills