Our client, a growing organization in the manufacturing and distribution sector, is seeking an Accounts Receivable Specialist to join their team. This role is responsible for managing accounts receivable activities, maintaining accurate customer records, and supporting collections efforts to ensure timely payments. The position offers an opportunity to work in a collaborative environment with a focus on accuracy and process improvement.

Salary + Additional Benefits:

• $45,000-$55,000
• Medical, Dental, Vision Insurance
• Casual dress code
• 401K - company match

• Manage assigned customer accounts and maintain accurate accounts receivable records.
• Review customer accounts regularly, monitor outstanding balances and aging.
• Contact customers regarding past-due balances and follow up consistently on outstanding receivables.
• Post and apply customer payments accurately, including checks, ACH, credit card, and other payment methods as applicable.
• Research unapplied payments, short payments, overpayments, credits, deductions, and other account discrepancies.
• Reconcile customer accounts and resolve billing or payment discrepancies in coordination with customers and internal departments.
• Prepare and distribute customer statements, invoices, account documentation, and supporting records as needed.
• Respond to customer questions regarding invoices, balances, credits, payments, and account history.
• Maintain accurate customer account information, payment terms, documentation, and correspondence.
• Assist with new customer account setup and credit-related documentation as needed.
• Monitor aging reports and provide regular updates regarding delinquent or problem accounts.
• Escalate significant collection concerns, disputed balances, or unusual account activity appropriately.
• Work closely with Sales and Customer Service to resolve pricing, shipment, credit, deduction, and invoicing issues affecting customer accounts.
• Assist with month-end accounts receivable reconciliation and closing activities.
• Maintain organized documentation and records in accordance with company procedures and internal controls.
• Provide supporting documentation for audits and financial reviews as requested.
• Identify recurring account issues or process gaps and help improve accounts receivable procedures and efficiency.
• Provide backup support to other accounting and administrative functions as needed.
• Perform other related duties and special projects as assigned.

• Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred or equivalent experience.
• Minimum of 3 years of accounting and/or accounts receivable experience.
• B2B collections background strongly preferred; experience managing customer accounts in manufacturing/distribution environments a plus.
• Experience with accounting software required; QuickBooks Enterprise preferred, NetSuite experience is a plus.
• Intermediate proficiency with Microsoft Excel (exports, report review, matching).
• Strong attention to detail, accuracy, and self-checking skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a collaborative team.
• Ability to research discrepancies, identify root causes, and follow issues through to resolution.
• Dependable, discreet, and able to handle confidential financial information.