Technical Support Representative
Houston, TX 77088 US
A well-established air compressor manufacturer and distributor is looking for a Technical Support Representative to join its collaborative team. The ideal candidate is an excellent communicator passionate about customer service and who has strong mechanical & electrical skills. Working collaboratively, the new team member will increase business efficiency by providing exceptional technical support with the highest level of professionalism and customer service.
Salary + Additional Benefits:
- $75,000-$80,000 + Bonus
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401K - company match
Location: Houston, TX
Type of Position: Direct Hire
- Provide phone technical support for our Silent, Oil Free, and Industrial Rotary Screw Air Compressors.
- Provide general customer service with quick response via phone and emails.
- Minimum 3 years of experience in related field and general mechanical & electrical knowledge & skills working with machinery
- Experience in maintenance or mechanics, troubleshooting, phone customer service
- Strong mechanical and electrical skills required
- Proficient in communicating with customers over email
- Familiarity with compressors or related fields
- Strong problem solving and critical thinking skills on the fly
Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.