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Service Technician

Indianpolis

Posted: 02/05/2024 Employment Type: Direct Hire Job Function: Engineering Job Number: 23308 Pay: Depends on experience Remote / Hybrid Jobs:

Job Description

A large robot system integrator is looking for a Service Technician responsible for after-sales installation, commissioning, and acceptance of sold equipment. The ideal candidate possesses a mechanical or electrical engineering background and familiarity with the installation and commissioning process of robotic automation equipment. By effectively communicating and prioritizing operational efficiency, the new team member will play a key role in guaranteeing the reliability and functionality of equipment while upholding safety measures and ensuring customer satisfaction.
                                               
Salary: Ohio - Remote
Type of Position: Direct Hire


Responsibilities:
  • Responsible for after-sales installation, commissioning, and acceptance of sold 
    equipment.
  • Resolve technical issues during customer equipment usage, provide technical support and
    training services.
  • Assist customers in equipment maintenance and ensure normal operation.
  • Collect customer feedback, assist in improving product quality and service levels.

Requirements:
  • Background in mechanical or electrical engineering, familiar with the installation and 
    commissioning process of robotic automation equipment
  • Good communication skills and problem-solving ability
  • Proficient in using related debugging equipment and tools
  • Open to travel 50% +-
  • Strong customer service awareness and teamwork spirit
  • Some understanding of Chinese would be a plus, but it is not mandatory

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.
 

Meet Your Recruiter

Robert Fragoso
Senior Search Director - Murray Technical

Specializing in matching talent with exciting opportunities in Engineering, Technical Sales, Manufacturing, Operations, Project Management Supply Chain, and IT.

 

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