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Houston, TX 77082

Posted: 03/12/2025 Employment Type: Direct Hire Job Function: Accounting/Finance Job Number: 24069 Pay: $115,000-$130,000 Remote / Hybrid Jobs: Hybrid

Job Description

A global company is seeking a Global Payroll Supervisor to lead the delivery of accurate, compliant, and efficient global payroll services. The ideal candidate is a seasoned payroll professional with extensive international experience and a strong background in vendor management and compliance. Working collaboratively, the new leader will ensure payroll accuracy by driving performance improvements while maintaining robust controls, enhancing the employee experience, and supporting a global, dynamic workforce.

Salary + Additional Benefits:

$115,000-$130,000 + Bonus
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
401K - company match

Location: Houston, TX
Type of Position: Direct Hire

Responsibilities:

Manage accurate and reliable payroll services for employees across global locations, including expatriate staff, ensuring consistent achievement of all service level agreements (SLAs) and key performance indicators (KPIs).
Lead and oversee the coordination with external payroll providers to meet service requirements.
Guide and mentor the payroll team to ensure they are versatile and capable of supporting all stages of the employee life cycle, assisting in workload management during high-demand periods.
Serve as a role model for outstanding customer service, emphasizing the importance of putting employees first and fostering a culture of excellence in customer experience.
Identify and implement continuous improvements in payroll and HR data processes, including the automation of payroll data collection, organization, and submission to external providers.
Support payroll-related projects, contributing expertise to initiatives aimed at standardizing payroll services across various locations.
Act as a point of escalation and subject matter expert for payroll-related issues, ensuring a thorough review and resolution of any concerns and taking responsibility for satisfactory outcomes.
Provide data and insights related to payroll compliance processes and overall payroll performance.
Participate in and ensure thorough auditing of payroll processes to guarantee compliance with legal requirements and company policies.
Proactively communicate with stakeholders and employees to mitigate payroll-related issues and manage expectations where necessary.
Collaborate with the broader HR function to understand business needs and deliver effective payroll services.
Work closely with Finance and Accounting teams to ensure payroll accuracy and compliance with relevant Sarbanes-Oxley (SOX) processes, participating in SOX reviews as needed.
Collaborate with HR colleagues to ensure effective management of company compensation and benefit programs.
Uphold high standards of compliance, maintaining accurate employee and HR records in accordance with data protection regulations and company policies.

Requirements:

Bachelor’s degree in Human Resources or a related field, or equivalent experience.
Minimum of 8 years of experience in HR or payroll operations, with at least 4 years in a supervisory role within a multinational organization, including extensive experience managing international payrolls and strong knowledge of best practices and HR processes.
Proven experience working with and driving performance from third-party payroll service providers.
Strong understanding of regulatory requirements in key global markets.
Demonstrated integrity, sound judgment, and ability to maintain strict confidentiality.
Proactive in anticipating service needs and taking appropriate action, escalating when necessary.
Experienced supervisor, skilled in coaching individuals to achieve high performance.
Deep understanding of the employee experience, relationship management, and a commitment to providing excellent customer service.
Familiarity with HRMS and payroll-related software.
Strong proficiency in Microsoft Office, particularly Excel and PowerPoint.
Comfortable engaging with employees at all levels of the organization.
Skilled at synthesizing critical, detailed information and leveraging it to enhance payroll performance.
Proven ability to meet performance targets consistently.
Self-motivated, with the ability to work independently and with minimal supervision.
Ability to apply sound judgment and empathy when interacting with both internal and external customers.
Resilient and able to manage peak activity levels and challenging situations effectively.
Embrace change while staying focused on areas that can be influenced or improved.
Solution-oriented with a proactive mindset and a ‘can do’ attitude, able to deliver services efficiently with agility and practicality.
Excellent written and verbal communication skills in English, with a strong customer service focus.
Experience delivering processes in accordance with Service Level Agreements (SLAs) and SOX controls.
Experience working within the payroll function of an offshore drilling company is preferred.
Familiarity with hybrid shared service models and managing third-party suppliers is preferred.
Experience with integrating automation (such as RPA) into core payroll processes is a plus.

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.

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Meet Your Recruiter

Sarah Colvill
Senior Search Director - Murray Professional

Specializing in matching talent with exciting opportunities in Human Resources, Accounting/Finance, Sales, Marketing, Administrative, and Customer Service.