4300 Pine Timbers Street Houston, TX, TX 77041
Order Processor / Account Specialist
A well-established company is seeking an Order Processor / Account Specialist to join their growing team. This an ideal role for someone who enjoys learning about new products and building relationships with customers.
Pay Rate: $15.00-18.00
Location: Houston, TX (Northwest)
- Accurately processing data input of high volume of orders with gold star accuracy
- Understanding and communicating clearly regarding account balances and payments
- Attain working knowledge of processes and procedures and be able to communicate this in a professional manner
- Must be vaccinated for Covid-19.
- Strong written and verbal communication skills including excellent phone etiquette and typing skills.
- Professional customer service experience including interacting with the public over the telephone and through electronic communications.
- Professionalism to handle and maintain confidential information.
- Critical thinking to adapt to unexpected situations and work independently.
- Strong computer skills.
- Resolve customer complaints via phone, email, and mail
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Ability to work 9:30am-6:30pm and some evenings.
Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within 3 weeks of submitting your application.