Job Openings

Intake Specialist

Houston, TX 77024

Posted: 08/24/2020 Employment Type: Direct Hire Function: Legal Job Number: 19989 Pay Rate: $50,000-$60,000

Job Description

Our client, a busy personal injury litigation firm, is seeking an Intake Specialist to join their growing team.

 

The Intake Specialist will help manage the client intake process while providing a wide range of pre-litigation support.

 

Salary: $50,000 - $60,000 + Awesome benefits

Location: West Houston

 

Responsibilities:

  • Screen new and potential clients across the entire spectrum of single event personal injury matters, as well as mass torts
  • Manage all data entered/saved to the databases
  • Regular daily, weekly, and monthly reporting on intake
  • New client sign-ups across all channels, in-office and remote, both during business hours and after hours
  • Intake or pre-litigation investigation work, including crash reports, background checks, workers’ compensation verification, OSHA investigations, etc.
  • A full range of pre-litigation case management.
  • Resolve client questions, concerns, and other escalated issues – by phone and in person
  • Manage after-hours intake when needed.
  • Support internal and external audits. Ensure complete compliance at all times.
  • Additional projects, as assigned.

 

Requirements:

  • 4-year degree from an accredited university
  • Bilingual in Spanish (both spoken and written)
  • 3+ years working at a reputable personal injury law firm or in an intake position
  • Excellent written and verbal communication skills
  • Ability and willingness to work 50 hours per week in the office + and also be on call for after-hours support
  • Experience working on various aspects of single event personal injury cases

 

Meet Your Recruiter

Lindsey Rodriguez
Recruiter - Murray Professional

Specializing in matching talent with Human Resources, IT, Administrative, Sales, Marketing, and Customer Service roles.
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