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Human Resource Business Partner

Houston, TX 77055

Posted: 03/03/2023 Employment Type: Direct Hire Function: Human Resources Job Number: 22510 Pay Rate: $110,000-$130,000

Job Description

A leading international multi-channel Japanese food business is looking for a Human Resource Business Partner to drive its people culture and support the development of its teams and franchisees across the country. The ideal candidate is an exceptional leader & coach who thoroughly understands employee relations and employment law & legislation. Working closely with the Operations Team, the new HRBP will accelerate business growth and people development by effectively implementing best practices aligned with departmental strategies & policies while upholding organizational values.
Salary + Additional Benefits:
  • $110,000-$130,000
  • 100% Company Paid Medical Premiums
  • Profit Sharing
  • 401K - no match

Location: Houston, TX
Type of Position: Direct Hire

  • Influence and challenge our Operators, constantly identifying opportunities for us to make a difference as an employer and improve our practices across the board, enabling the business to accelerate growth and develop our people alongside.
  • Accountable for the recruitment of our Franchisees and Support Team, will lead frontline HR support, alongside managing casework and leading decision-making on complex issues. Ultimately taking accountability for every part of the employee journey and ensure we offer the best possible experiences for our Franchisees and Teams.
  • Partner with Leadership to align HR strategy to business strategy.
  • Provide day-to-day HR support and execution of strategies for the Operations Team.
  • Implement HR best practices for key HR processes, including performance management, compensation planning, workforce/capability planning, and talent management.
  • Manage and resolve complex HR issues, guiding the team through policy and interpretation.
  • Work closely with the VP and VP of HR to design and deliver a comprehensive kiosk openings program, ensuring our people are at the heart of everything we do.
  • You will keep up to date with key legislation changes and make recommendations for adapting current policy to ensure we are always legal and compliant.
  • Provide brilliant coaching and mentoring to the management population on how to lead and inspire our Franchisees and Support teams.
  • Conduct a full review of current HR practices to see what we can do to be slicker and more cost-effective.
  • Work with the Director of Training to ensure every franchisee is trained brilliantly and robust onboarding and training procedures are in place.
  • Support the Recruitment Team in the recruitment strategy, thinking outside of the box to create and deliver exciting new initiatives focused on talent attraction and reducing turnover.
  • Embed a seamless communication program where the franchisees and teams are regularly listened to and engaged with the aim of creating a brilliant working environment, where everyone feels trusted, respected, and listened to with the aim of improving retention.
  • Work alongside the Director of Training, to identify training/coaching/mentoring needs for the Area Support teams.
  • Provide counsel and drive execution on workforce planning and organizational design.
  • Get to collaborate with some influential leaders within the company, work on fantastic projects, and develop your career along the way.
  • Work within a team that has a true passion for what they do, you’ll have the opportunity to use your influencing skills to effect change, introduce innovation, and enhance processes within the company.
  • Get the opportunity to be a key player in a new business, building a culture that you directly impact and influence through your actions.

  • Experience in business partnering within a similar multisite environment, ideally in retail.
  • A true HR Generalist
  • Solid understanding of US employment law and experience in handling a range of complex employee relations cases.
  • Previous experience in managing volume recruiting, preferably within the Franchisee field
  • Proven track record of building rapport and establishing trust with Operations Teams, comfortable to challenge, with the ability to influence
  • Experience in managing, mentoring, and developing junior HR colleagues.
  • A consultative and considered approach, balancing the commercial needs of our business with the needs of our people
  • A flexible approach – you'll need to be fluid and adaptable to our company's changing priorities and needs
  • An expert communicator: you are a confident, articulate, and persuasive speaker, as well as an empathic listener
  • A collaborative team player, with a willingness to pitch in when needed on various initiatives and projects
  • Lots of resilience and emotional intelligence
  • A genuine desire to create a market-leading working environment for our teams
  • A curious nature, willing to challenge the norm, and stay close to your values and those of the group
  • The skills to be an exceptional leader and coach, who can communicate well at any level
  • Ability to prioritize a challenging workload, meeting short- and long-term timelines
  • A hands-on approach with the flexibility to travel throughout the US, often at short notice

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.

Meet Your Recruiter

Tiffany Anderson

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