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Field Service Technician

Hoffman Estates, IL 60192

Posted: 09/15/2023 Employment Type: Direct Hire Function: Skilled Trades Job Number: 22901 Pay Rate: $70,000-$80,000

Job Description

A fast-growing technology provider and systems integrator specializing in environmental solutions is looking for a Field Service Technician responsible for managing, coordinating, and executing the installation, start-up, and service of industrial project equipment. The ideal candidate possesses extensive expertise in industrial maintenance coupled with proficient mechanical, electrical, and technical aptitude. As a valuable team player, the new member will drive operational excellence through effective planning, supervision, and prompt & cost-effective deliverables while ensuring client satisfaction and upholding the highest quality & safety standards. 
Salary + Additional Benefits:
  • $70,000-$80,000
  • Medical, Dental, Vision Insurance
  • Life Insurance
  • Long-term and short-term Disability Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 401K - company match

Location: Remote (Heavy Travel Required)
Type of Position: Direct Hire

  • Perform Field Services
    • Responsible for the supervision and management of maintenance services, installation, and start-up of the project equipment.
    • Generate and submit timely reports for all field activities.
    • Maintain effective communications on project status to customer and office project team.  
    • Achieve quality workmanship for all site activities (installations, start-ups, service visits). Target zero costs or complaints due to poor quality, mistakes, and oversights.
    • Control safety on job sites and maintain zero accident level.
  • Implement Service Strategies
    • Support the implementation of service strategies to achieve business objectives.
    • Identify and engage potential new customers to expand our service reach.
    • Drive sales of spare parts, add-on products, system upgrades, and retrofits to existing clients.
    • Understand the existing installation base, identifying potential risks and opportunities for improvement.

  • High School Diploma/GED; Certificate from trade school (pipefitter, electrician, welding) is a plus
  • A minimum of 5 years of industrial maintenance (millwright, pipefitter, electrician, instrument technician) in a group lead role
  • Travel Requirement: Up to 80% Domestic and International
  • Basic computer skills using software, including MS Excel, Word, PowerPoint, Adobe Acrobat and Outlook
  • Strong mechanical, electrical, and tool skills
  • Physical:
    • Ability to perform physical job duties which may include bending, lifting up to 50lbs, kneeling, climbing, crawling, with reasonable accommodation
    • Ability to work in indoor and outdoor conditions which may include heat, cold, dust, loud noise, etc., with the use of personal protective equipment (PPE)
    • Ability to work in elevated areas (4 feet and above)
    • Ability to work in confined spaces
    • Ability to work overtime, including weekends, holidays, or different shifts with advance notice
    • Ability to support unplanned site visits based on customer requirements
  • Preferred skills include:
    • Effective planning, scheduling, and management of materials and labor resources
    • Fundamental understanding of industrial equipment and systems, including maintenance, lifting/rigging, steel fabrication welding, piping, fans, pumps, instruments, control panel wiring & controls, PLCs, and field wiring
    • Ability to troubleshooting and repair mechanical and electrical problems
    • Ability to decipher engineering drawings and electrical schematics, and mark-up installation as-builds
    • Excellent verbal and written communication skills to interact with the project team and customers, including negotiation and sales abilities
    • Complete understanding of industrial work site safety procedures, with the ability to enforce and supervise safety requirements, including OSHA 10 Hr. Compliance course, LOTO, and Confined Space protocols

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.

Meet Your Recruiter

Saxon Huckell
Senior Recruiter - Murray Technical

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