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Director, Operations Training

Addison, TX 75001

Posted: 03/06/2024 Employment Type: Direct Hire Job Function: Human Resources Job Number: 23370 Pay: $100,000-$120,000 Remote / Hybrid Jobs:

Job Description

A fast-growing healthcare company is looking for a Director of Operations Training to oversee the daily functions of the training and development division. The ideal candidate is proactive and driven with a knack for strategic and innovative thinking, exceptional project management skills, and a strong track record in leading effective training initiatives. Working cross-functionally, the new leader will maintain the workforce's optimal performance by ensuring consistency in the quality of training programs, initiatives, and materials.
                               
Location: Addison, TX – In-Office
Type of Position: Direct Hire
Salary: $100,000-$120,000 + 10% bonus

Responsibilities:
  • Collaborate with internal/external business partners using a consultative approach to identify business goals and performance gaps (e.g., leadership, Human Capital, external customers).
  • Manage the assessment of performance gaps to drive identification of the business need.
  • Identify the root cause of performance gaps and the role of training in addressing them.
  • Evaluate learner readiness to tailor planning of training solutions.
  • Translate business needs into training/development needs.
  • Identify/select appropriate training methodologies and communicate to stakeholders to drive adoption.
  • Leverage all relevant training/development approaches (e.g., learning from experience, others, and education).
  • Identity current and emerging trends in the training industry.
  • Share best training practices with applicable stakeholders across the business.
  • Leverage appropriate resources to drive the design, development, and delivery of training solutions (Instructional Design Clearinghouse, vendor resources, internal training teams, SMEs).
  • Ensure compliance with established learning processes/procedures.
  • Ensure utilization of appropriate learning techniques/technologies to optimize learning impact (Instructor-Led, Computer-Based, blended, web-based, social media, mobile).
  • Drive marketing and communication of available training solutions to increase participation.
  • Develop overall training plans/calendars to communicate and manage training activities/resources.
  • Provide facilitation/support to leadership teams to drive achievement of their business goals (e.g., strategic planning, goal identification, change management).
  • Develop/manage training budgets .
  • Manage training projects to ensure proper design, development, implementation, and evaluation of training solutions.
  • Identify and implement practices to measure training impact and help leaders ensure that training is applied on the job (e.g., follow-up surveys, development actions, learner assessments).
  • Analyze training evaluation data to measure training effectiveness and linkage to job performance. 
  • Monitor/Analyze training metrics/data/trends and communicate areas needing attention to applicable stakeholders.
  • Identify and implement improvements to learning solutions (e.g., processes, procedures, materials, techniques, curricula) to enhance learning effectiveness and business impact.
  • Develop/Analyze/Contribute to Learning Investment Portfolios to drive strategic decisions regarding allocation of training dollars.
  • Drive metric-based continuous improvement in learning and business outcomes (e.g., performance linkage, return on investment, evaluation data).

Requirements:
  • Bachelor’s degree (master’s degree preferred) in Training & Development, Education, or related field.
  • 5+ years working experience in a training and development capacity in a large and complex business setting.
  • Proven facilitation skills and experience developing successful training programs that have led to employee performance improvement and ultimately had a positive influence on the business’s overall performance and effectiveness.
  • Highly developed people skills to communicate clearly and professionally, both verbally and in writing; ability to form strong relationships with others, winning their trust; approachable.
  • Demonstrated strong technical skills and a high proficiency in the use of MS Word, MS Excel, and PowerPoint

 

Meet Your Recruiter

Lindsey Rodriguez
Senior Search Director - Murray Professional

Specializing in matching talent with exciting opportunities in Human Resources, Accounting/Finance, Sales, Marketing, Administrative, and Customer Service.

 

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About Addison, TX

Discover exciting job opportunities around Addison, Texas! Nestled in the vibrant Dallas-Fort Worth metroplex, Addison offers a unique blend of thriving businesses, upscale dining spots like Kenny's Wood Fired Grill, fascinating art galleries, and lively entertainment options like WaterTower Theatre. With its strategic location, diverse industries, and renowned events like Taste Addison and Oktoberfest, this area provides endless growth possibilities for job seekers. Come join us in the heart of Texas and explore career paths that match your ambition and passions. Let's build your future together in Addison!