Job Openings

Customer Success Manager

Houston, Texas, TX

Posted: 06/30/2020 Employment Type: Temp to Hire Function: Information Technology (IT) Job Number: 19862 Pay Rate: $20-25/hr

Job Description

Position: Customer Success Manager

Location: Houston

Duration: Contract to hire

Hourly Rate: $20-$25/hr

Requirements: 

  • 4+ years of recent experience in a B2B Customer Success/Account Manager position
  • 4+ years in SaaS industry
  • Strong proficiency in Salesforce or other CRM, including but not limited to Gainsight, Client Success, etc.
  • Background in working with equipment maintenance, machinery, or manufacturing
  • Customer Success Leadership of 5 or more team members
  • Experience working cross functionally within a customer facing organization to support a joint outcome
  • Demonstrated ability to communicate effectively via oral & written formats; PowerPoint & Excel skills are a must
  • Strong conflict resolution skills
  • Passion for customer success & excellence
  • Thrive in a fast paced environment with the ability to prioritize and multitask on the fly
  • Resourcefulness, creativity and strategic thinking for troubleshooting problems
  • Self-motivated and self-directed
  • Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
  • Strong attention to detail and a fast learner

Meet Your Recruiter

Selena Patel

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