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Customer Service Representative

San Antonio, TX 78216

Posted: 04/24/2026 Employment Type: Temp to Hire Job Function: Customer Service Job Number: 24992 Pay: $17/hr Remote / Hybrid Jobs: On-Site

Job Description

A leading law firm is seeking a Collections CSR to handle client interactions and ensure timely and professional resolution of account-related inquiries. The ideal candidate is a goal-driven and resourceful communicator with strong listening skills and the ability to navigate complex client needs.

Salary + Additional Benefits:
  • $17/hr
  • Medical, Dental, Vision, Life Insurance
  • 401K - company match

Location: San Antonio, TX 78216
Type of Position: Temp-to-Hire

Responsibilities:
  • Take inbound and outbound phone calls to collect past due accounts.
  • Negotiate payment terms, set up payment plans, and process payments.
  • Monitor debtor accounts and follow-up to ensure payments are made in a timely manner.
  • Utilize various skip tracing techniques and collection strategies to locate the right parties.
  • Review accounts to identify adjustments, discrepancies and create a request for resolution.
  • Handle debtor disputes and overcome objections.
  • Perform all other duties as assigned.

Requirements:
  • Previous experience in customer service and collections within a call center environment
  • High School Diploma or GED
  • Availability of overtime as needed
  • Basic computer skills and math skills required
  • Knowledge of FDCPA, HIPAA, state and local collection laws and the ability to be licensed in all states is required
  • Excellent written and verbal communication skills

#LI-DNI

Meet Your Recruiter

Lindsey Rodriguez
Senior Search Director - Murray Professional

Specializing in matching talent with exciting opportunities in Human Resources, Accounting/Finance, Sales, Marketing, Administrative, and Customer Service.

 

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Step into a world of career possibilities in San Antonio, Texas! As a vibrant hub of culture, history, and opportunity, this city offers job seekers a unique blend of Texan charm and modern growth. From the iconic Alamo and romantic River Walk to the flavorful Tex-Mex cuisine and thriving arts scene with institutions like the McNay Art Museum and Tobin Center for the Performing Arts, San Antonio has something for everyone. With professional sports teams like the Spurs and a plethora of parks, there's always something exciting to do in this dynamic city. Don't miss out on your chance to explore our job listings and start your career journey in this enchanting region!

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