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Concierge
5100 San Felipe Street Houston, TX 77056 US
Job Description
A leading company in the hospitality industry is seeking a Concierge to provide exceptional guest service while maintaining lobby security and overseeing building access. The ideal candidate is a professional, customer-focused individual with strong communication skills and the ability to multitask. In this role, the new hire will support residents, guests, and staff by managing front-desk operations, coordinating package deliveries, and monitoring entrances while ensuring a welcoming, safe, and well-organized lobby environment.
Salary: $20-25/hr
Location: Houston, TX
Type of Position: Temp-to-Hire
Schedule: 7am-3pm or 3pm-11pm, Tues-Sat or Wed-Sun
Responsibilities:
- Welcome and assist residents and guests, managing visitor access and building entry.
- Monitor security systems and report any unusual activity or safety concerns.
- Respond promptly to alarms and emergencies following established procedures.
- Coordinate communication between residents, management, and other departments.
- Handle calls, messages, and resident requests courteously and efficiently.
- Maintain accurate shift logs, reports, and reservation records in the property management system.
- Assist with package deliveries, mail distribution, and valet coordination.
- Support resident services such as maintenance requests, transportation arrangements, and amenity reservations.
- Enforce building rules and assist in maintaining a safe, respectful environment.
- Provide consistent, professional customer service and represent the property with discretion.
Requirements:
- Strong communication and customer service skills
- Professional demeanor and presentation
- Ability to handle confidential information and emergencies calmly and effectively.
- Familiarity with building or hospitality management systems is a plus
Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.
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