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Collections Clerk
4203 Montrose Blvd. , ste. 500 Houston, TX 77006 US
Job Description
Pay: $25-$30/hr
Location: Houston, TX – ONSITE
Type: Long Term Contract
Responsibilities:
- Review open accounts for collection efforts.
- Make outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolve client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
- Maintain records of all collection activity by entering detailed call notes in the database.
- Act as a liaison between customers and internal departments (operations, invoicing, sales) to deal with and correct problems that may cause a delay in payments.
- Collect customer payments in accordance with payment due dates.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Mail and/or email correspondence to customers to encourage payment of delinquent accounts.
- Perform additional duties as needed
Requirements:
- 3+ years of corporate collections experience; interaction with a large customer base
- Strong written and verbal communication, problem solving, and analytical skills required
- Ability to work independently and to adapt to a fast-changing environment
- Highly proficiency in Microsoft Office
- Strong attention to detail with an eye for accuracy
- Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency
- Self-starter with a great personality to build rapport with our customers
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Meet Your Recruiter
Lindsey Rodriguez
Senior Search Director - Murray Professional
Specializing in matching talent with exciting opportunities in Human Resources, Accounting/Finance, Sales, Marketing, Administrative, and Customer Service.