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Collections CSR

Houston, TX 77081

Posted: 10/23/2025 Employment Type: Temp to Hire Job Function: Customer Service Job Number: 24581 Pay: $17/hr Remote / Hybrid Jobs: On-Site

Job Description

A leading law firm is seeking multiple Collections CSRs to handle client interactions and ensure timely and professional resolution of account-related inquiries. The ideal candidate is a goal-driven and resourceful communicator with strong listening skills and the ability to navigate complex client needs.

Salary + Additional Benefits:
  • $17/hr
  • Medical, Dental, Vision, Life Insurance
  • 401K - company match

Location: Houston. TX 77081
Type of Position: Temp-to-Hire
Hours: 8:30 AM – 5:00 PM, rotating Saturday every 8 weeks

Responsibilities:
  • Take inbound and outbound phone calls to collect past due accounts.
  • Negotiate payment terms, set up payment plans, and process payments.
  • Monitor debtor accounts and follow-up to ensure payments are made in a timely manner.
  • Utilize various skip tracing techniques and collection strategies to locate the right parties.
  • Review accounts to identify adjustments, discrepancies and create a request for resolution.
  • Handle debtor disputes and overcome objections.
  • Perform all other duties as assigned.

Requirements:
  • Previous experience in customer service and collections within a call center environment
  • High School Diploma or GED
  • Availability of overtime as needed
  • Basic computer skills and math skills required
  • Knowledge of FDCPA, HIPAA, state and local collection laws and the ability to be licensed in all states is required
  • Excellent written and verbal communication skills

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Meet Your Recruiter

Lindsey Rodriguez
Senior Search Director - Murray Professional

Specializing in matching talent with exciting opportunities in Human Resources, Accounting/Finance, Sales, Marketing, Administrative, and Customer Service.

 

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