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Houston, TX 77006

Posted: 11/04/2025 Employment Type: Direct Hire Job Function: Accounting/Finance Job Number: 24648 Pay: $65,000-$75,000 Remote / Hybrid Jobs: On-Site

Job Description

A services company is seeking a skilled Spanish Bilingual Collections Supervisor to join their team. The Collections Supervisor will oversee all processes of cash posting, billing and collections. The ideal candidate is a proactive and results-driven leader with strong process improvement expertise.

Salary: $65,000-$75,000
Location: Central Houston, TX - Onsite
Type of Position: Direct Hire

Responsibilities:

Monitor and manage the end-to-end invoicing, collection, and cash application processes.
Oversee the timely management of all AR aging components and ensure adherence to company policy.
Analyze AR data, establish and manage KPIs and metrics, and report progress on collection efforts.
Prepare feedback and performance reports on payment collections.
Maintain accurate records of invoices, deposits, and customer account activity.
Negotiate with customers on overdue accounts and implement strategic action plans to improve collections.
Investigate customer credit risk and advise on credit applications, payment terms, deposits, and credit limits.
Design and implement processes to improve cash flow and reduce receivables.
Oversee credit and collection operations, including credit analysis, collection strategies, and conflict resolution.
Manage collection activities, including contacting delinquent customers, expediting payments, and referring accounts to collection agencies as needed.
Establish and enforce procedures for final payment demands and negotiation of payment terms.
Train, evaluate, and manage credit and collections staff to ensure departmental goals are met and support business objectives.
Develop departmental goals aligned with broader company goals.
Maintain customer account integrity and confidentiality, including PCI compliance.
Continuously evaluate and improve credit and collections processes.
Assist in lien waiver processing and verify account balances as needed.

Requirements:

Minimum of 5 years of progressive experience in Collections; Supervisory experience required
Full fluency in Spanish and English required.
Strong understanding of the full B2B & B2C Accounts Receivable processes
Experience in developing, monitoring, and evaluating the progress of team using KPI’s to drive success
Ability to work in a fast-paced environment

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Meet Your Recruiter

Lindsey Rodriguez
Senior Search Director - Murray Professional

Specializing in matching talent with exciting opportunities in Human Resources, Accounting/Finance, Sales, Marketing, Administrative, and Customer Service.