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Spanish Bilingual Collections CSR
900 Arion Parkway, Suite 104 San Antonio, TX 78216 US
Job Description
Salary + Additional Benefits:
- $17/hr
- Medical, Dental, Vision, Life Insurance
- 401K - company match
Location: San Antonio, TX 78216
Type of Position: Temp-to-Hire
Hours: 8:30 AM – 5:00 PM (30-minute lunch)
Will transition to 9:30 AM – 6:00 PM (30-minute lunch)
Responsibilities:
- Take inbound and outbound phone calls to collect past due accounts.
- Negotiate payment terms, set up payment plans, and process payments.
- Monitor debtor accounts and follow-up to ensure payments are made in a timely manner.
- Utilize various skip tracing techniques and collection strategies to locate the right parties.
- Review accounts to identify adjustments, discrepancies and create a request for resolution.
- Handle debtor disputes and overcome objections.
- Perform all other duties as assigned.
Requirements:
- Full fluency in Spanish and English required
- Previous experience in customer service and collections within a call center environment
- High School Diploma or GED
- Availability of overtime as needed
- Basic computer skills and math skills required
- Knowledge of FDCPA, HIPAA, state and local collection laws and the ability to be licensed in all states is required
- Excellent written and verbal communication skills
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Meet Your Recruiter
Lindsey Rodriguez
Senior Search Director - Murray Professional
Specializing in matching talent with exciting opportunities in Human Resources, Accounting/Finance, Sales, Marketing, Administrative, and Customer Service.