A wealth management firm in Houston is seeking a Front Desk Coordinator to join the team. This role serves as the first point of contact for clients, visitors, vendors, and team members, playing an important part in creating a welcoming, professional, and efficient office environment. The Front Desk Coordinator is responsible for managing front-desk communications, supporting daily office operations, and providing administrative assistance to ensure the office runs smoothly.

Salary + Additional Benefits:

• $50,000-$65,000 + Discretionary Bonus
• Medical, Dental, Vision Insurance
• 401K - company match

• Greet clients, visitors, vendors, and business partners promptly and professionally.
• Notify the appropriate team member when a guest arrives and assist visitors while they wait.
• Provide every guest with a welcoming, courteous, and positive experience.
• Maintain a clean, organized, and professional reception area, waiting area, and conference rooms.
• Follow established visitor, building-access, and office security procedures.
• Answer, screen, and route incoming telephone calls promptly and accurately.
• Monitor general company email inboxes and direct messages to the appropriate team members.
• Respond to routine questions and provide accurate information in a timely and professional manner.
• Take clear and complete messages and ensure they reach the intended recipient.
• Assist with resolving routine inquiries and concerns, escalating matters when appropriate.
• Manage conference room calendars and resolve scheduling conflicts as needed.
• Coordinate appointments, interviews, internal meetings, and other office activities.
• Prepare conference rooms before meetings and restore them afterward.
• Assist with meeting logistics, including materials, refreshments, technology, and guest accommodations.
• Provide calendar and scheduling support as assigned.
• Receive, sort, and distribute incoming mail, packages, and courier deliveries.
• Prepare and process outgoing mail, shipments, and special deliveries.
• Track time-sensitive or important packages when necessary.
• Maintain accurate and organized mailing, shipping, filing, and recordkeeping systems.
• Scan, copy, file, and organize physical and electronic documents.
• Assist with document preparation, client quarterly statements and general administrative projects.
• Provide administrative support to team members and departments as assigned.
• Assist with Event Planning (Annual Concert, Happy Hours and Holiday Party).
• Handle confidential information with discretion and professionalism.
• Monitor inventory and restock office supplies, kitchen supplies, and breakroom necessities.
• Keep shared office spaces organized, presentable, and ready for use.
• Monitor office equipment and report service or maintenance needs promptly.
• Refill printer and copier paper trays and ensure commonly used equipment remains operational.
• Communicate supply needs and assist with placing or receiving orders as directed.
• Identify routine office needs and take appropriate action without requiring repeated follow-up.
• Perform other duties and special projects as assigned.

• High school diploma or equivalent required
• 5+ years of experience within a receptionist or administrative support role is required
• Excellent customer service and interpersonal skills
• Strong verbal and written communication abilities
• Exceptional organizational and time-management skills
• Ability to manage interruptions, multitask, and prioritize responsibilities in a fast-paced environment
• Strong attention to detail, accuracy, and follow-through
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams
• Ability to learn and use office equipment, telephone systems, and other technology platforms
• Ability to work independently, use sound judgment, and take initiative
• Consistent dependability, punctuality, and professional presentation
• Ability to maintain confidentiality and handle sensitive information appropriately