A well-established organization within the manufacturing sector is seeking a Spare Parts Administrator to manage customer inquiries, inventory accuracy, and spare parts logistics. The ideal candidate is a detail-oriented professional with strong organizational, administrative, and customer service skills. Reporting to management, this role will support inventory management, ensure timely order processing, and strengthen customer relationships.

Salary: $23.65/hr
Location: Houston, TX
Position Type: Temporary with potential to extend

Responsibilities:
* Deliver excellent customer service by promptly responding to orders and inquiries.
* Manage spare parts requests and handle related duties accurately.
* Maintain inventory accuracy and update records of superseded parts.
* Provide recommendations to management regarding inventory and orders.
* Process orders, arrange shipments, and ensure timely delivery of spare parts.
* Administer inventory adjustments and perform cycle counts.
* Expedite backorders as needed.
* Prepare documentation for shipments to affiliated locations.
* Maintain and generate spare parts lists, including recommendations for inventory needs.
* Input pricing and process sales orders for spare parts.
* Handle warranty claims, including sales order processing, customer notifications, and issuing credits.
* Coordinate the return of defective parts to repair centers via air freight or courier services.
* Manage repair orders, including quotes, invoicing, and follow-through.
* Perform general administrative duties such as record keeping, scanning, and filing.

Requirements:
* High school diploma or GED (or equivalent combination of education and experience).
* Strong verbal and written communication skills; bilingual preferred.
* Customer service-oriented with professional demeanor.
* Proficiency in MS Office.
* Demonstrated organizational skills and ability to multitask effectively.
* Commitment to punctuality, quality, and accuracy.
* Ability to manage multiple priorities while meeting deadlines.
* Independent problem-solving skills and initiative to take on additional responsibilities.
* Sound judgment, decision-making, and cost awareness.
* Commitment to safety and maintaining a clean work environment.
* Focus on customer satisfaction and responsiveness.
* Strong teamwork and collaboration skills, with the ability to build trust and support peers.
* Integrity, accountability, and reliability in all responsibilities.

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.

#LI-DNI