Job Openings

Parts Customer Care Representative

Houston, TX 77032

Posted: 03/12/2019 Employment Type: Temp to Hire Function: Administrative/Clerical Job Number: 17965 Pay Rate: $16/Hour

Parts Customer Care Representative

Company Description:

A leading lift truck manufacturer in Northeast Houston is adding a Parts Customer Care Representative to their team.

Compensation: $16/Hr

Location: North Houston

Job Responsibilities:

  • Answer and process incoming parts calls from customers and service technicians.
  • Pull orders, receive and put up stock.
  • Order parts and develop relations with the factory and outside vendors.
  • Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
  • Maintain direct contact with current and prospective customers.
  • Prepare customer quotes.
  • Process paperwork.
  • Inventory control to include cycle counts of stockroom, vans and customer consignments.

Qualifications:

  • A high school diploma or equivalent required.
  • Good verbal and written communication skills, interpersonal skills, organizational skills, and computer skills required.
  • Must be able to lift 50 lbs.
  • Valid driver's license and good driving record required.
  • Parts or inventory control experience and lift truck industry experience preferred.
  • Completion of a background check, drug screen, and physical required.

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within 2 weeks or your application.

 

Ashley Courtney

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