Job Openings

Import Entry Writer

Houston, TX 77032 | Temp to Hire

Post Date: 08/02/2018 Job ID: 16632 Function: Administrative/Clerical, Transportation / Logistics Pay Rate: $20-$22/Hour

Import Entry Writer

Compensation: $20-$22/Hour

Responsibilities

  • Handle all operations, billing, and customer service functions for ocean and air import shipments in a timely manner.
  • Help to onboard new customers and create/edit SOPs for them as necessary.
  • Respond to all booking requests in a timely manner, and make sure that any and all follow-up is done both with origin agents and local consignees. 
  • Handle communication with various overseas agents regarding bookings and the negotiation of handling fees and other origin costs.
  • Send rate quotes to new and existing customers in a timely manner and be able to explain those quotes in detail.
  • Reply to e-mails, phone calls, and voicemails in a timely and professional manner.
  • Ensure that current rates are provided to operations personnel for ocean shipments.
  • Take the lead in solving any problems that occur with shipments, and make sure that all parties who need to be kept updated receive timely updates.
  • Liaise between truckers, customers, and delivery locations for final delivery of ocean shipments. 
  • File Customs entries for air and ocean import shipments. 

Requirements:

  • 2-5 years of customer service experience. 
  • Familiarity with both ocean and air import and export. 
  • Friendly/helpful/knowledgeable phone persona. 
  • Strong organizational skills. 
  • Strong attention to detail. 
  • Strong analytical skills. 
  • Strong spreadsheet skills (MS Excel & Google Sheets). 
  • High level of flexibility and resourcefulness. 
  • Ability to work a 40-hour work week on a consistent basis is required. 
  • Ability to understand, set, and meet objectives. 
  • Refined written and oral communication skills. 
  • Proactive, ambitious, hardworking, analytical mindset. 
  • Business savvy. 
  • Good sense of humor. 
  • Technologically savvy. 
  • At least 1 year of experience working for a freight forwarding company is required.

Due to the high volume of applications we receive we regret that we are unable to personally respond to each candidate.  Should you be chosen to move forward in the process, you will typically be contacted within 3 weeks. 

Ashley Courtney


Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: