Job Openings

Field Service Technician

Houston, TX

Posted: 12/11/2018 Employment Type: Direct Hire Function: General Labor, Skilled Labor Job Number: 17258 Pay Rate: $24/HR - $34/HR + OT (60 plus hour work weeks)

Seeking a Field Service Technician. Ideal candidate will have a strong understanding of boilers.

Location: Houston, TX and Dallas, TX

Pay Rate: $24/HR - $34/HR + OT (60 plus hour work weeks)

Job Type: Direct Hire

Overall Responsibilities:
•    The Service Technician is responsible to provide excellent field support for starting up, commissioning, troubleshooting and maintaining company equipment and systems. 
•    This position is also responsible to provide technical support and training to customers, service team members and employees both on site and as well as at the factory. 
•    The Service Technician is responsible to provide all support and services in a manner that is aligned with the company’s Operating Philosophy and Values.

Accountabilities:
•    Service work- Perform technical service work in the field in a safe, efficient, capable manner that meets or exceeds customer expectations.
•    Training – Obtain the needed training and knowledge base to maintain the ability to conduct service field work on assigned equipment and controls.
•    Preparedness – Perform the necessary work to properly prepare for field jobs including review of NB files, previous service reports, site readiness and more.
•    Documentation – Complete all required documentation and communication associated with the service work and continuous improve quality efforts.
•    Off Road – Efficiently perform value added functions when not traveling in the areas of manufacturing, technical phone support, quality and continuous improvements efforts.

Qualifications:
•    High School Diploma or GED
•    Completed all training as Service Technician Apprentice
•    Ability to work independently in the field
•    Willingness and commitment to travel minimum of 150 days per year

Critical Competencies:
•    Communication – Ability to ensure information is passed on to others who should be kept informed. Ability to express oneself clearly in conversation and interaction with others.
•    Building Collaborative Relationships – The ability to develop, maintain and strengthen partnerships with others inside and outside the organization who can provide information, assistance and support.
•    Analytical Thinking – The ability to tackle a problem by using logical, systematic, sequential approach.
•    Technical Expertise – The ability to demonstrate depth of knowledge and skill in a technical area.
•    Thoroughness – Ensuring work and information is complete and accurate; following up with others to ensure that agreements and commitments have been fulfilled.
•    Stress Management – The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.
•    Personal Credibility – Demonstrated concern that one be perceived as responsible, reliable and trustworthy.

Ryan Haywood
Recruiter - Murray Technical

Specializing in matching talent with Light Industrial, General Labor, Manufacturing, Operations, and Customer Service roles.

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