Job Openings

Bilingual Customer Service Representative

Houston, TX 77032

Posted: 10/03/2018 Employment Type: Temp to Hire Function: Administrative/Clerical, Sales/Marketing/Customer Service Job Number: 16936 Pay Rate: $15-$17/Hour

Bilingual Customer Service Rep

Compensation: $15-$17/Hour

Location: North Houston

A North Houston gobal manufacturer and supplier of state-of-the-art and high performance building materials is looking to add a Customer Service Representative to their team. 

Responsibilities:

  • Processes orders submitted by sales or customers verbally, via email, and fax
  • Assists customers with information on orders, return material, etc.
  • Verifies product inventory availability
  • Verifies and updates customer pricing
  • Coordinates all outbound LTL/TL shipping
  • Provides tracking for all shipments with freight carriers/broker
  • Notifies customers of delayed/on-time shipments by phone/email
  • Invoices open orders
  • Processes returns and credits
  • Assists members of the sales team with customer complaints, resolutions, forms, margin calculator and approvals 
  • Other duties as assigned

Requirements:

  • Excellent data entry/computer systems and telephone skills 
  • Microsoft Office
  • Excellent time management skills
  • Strong Dynamics Great Plains experience 
  • Ability to work under pressure
  • Organization and problem-solving skills
  • Ability to work individually and as part of a team
  • Strong interpersonal skills, written and verbal communication  
  • Flexibility in dealing with diversity
  • High School Diploma 
  • Minimum 5 years related experience

Due to the high volume of applications we receive, we regret that we are unable to personally respond to each resume. Should you be chosen to move forward in the process, you will typically be contacted within 3 weeks. 

Ashley Courtney

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