Job Openings

Account Specialist

Houston, TX 77038

Posted: 04/15/2019 Employment Type: Temp to Hire Function: Administrative Job Number: 18229 Pay Rate: 15.00 -16.00 / hour

Our client in NW Houston is seeking an Account Specialist to join their growing team! 

The Account Specialist is responsible for establishing trusting customer relationships and provides support to pre-assigned key accounts for the full order to cash cycle.

Responsibilities:

  • Provide account management support to pre-assigned key accounts
  • Accurate entry of quotes and sales orders
  • Secures orders and generates sales of products and services
  • Work with the Sales team to onboard and integrate new clients and develop existing client relationships
  • Champion the customer experience for the full order to cash cycle
  • Maintain and update customer records to ensure accuracy for shipping and billing
  • Execute proactive techniques to keep customers engaged
  • Partner with the outbound sales team on complex opportunities
  • Reply to customer emails professionally and promptly
  • Proactively manage order delays, back orders and any other order related issues
  • Collaborate with Operations for special requests, modifications and process changes

Requirements:

  • 1-3 years in a client facing role. 
  • The ability to effectively set and manage multiple priorities as well as strong time-management skills
  • Excellent communication and interpersonal skills
  • Exceptional customer service skills; good listener, excellent follow-up and follow through and willing to support and help others
  • Diligent, efficient, motivated, extremely well organized and proactive
  • Attention to detail
  • A positive can-do! attitude
  • Analytical mindset when facing complex issues

 

Lindsey Rodriguez
Recruiter - Murray Professional

Specializing in matching talent with Human Resources, IT, Administrative, Sales, Marketing, and Customer Service roles.

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