Job Openings

Senior Technology Analyst

Houston, Texas | Direct Hire

Post Date: 12/18/2017 Job ID: 15308 Function: IT Pay Rate: $90,000 - $105,000

Senior Technology Analyst

Salary: $90,000 – $105,000 + 15% Bonus

Location: Houston

3 Weeks’ vacation

RESPONSIBILITIES

  • Responsible for the administration, development, support of the Microsoft Dynamics 365 CRM and Field Service Environments
  • This resource will be responsible to architect, lead, manage and perform Microsoft Dynamics CRM and Field Service implementation projects for CAPS
  • The resource will assist the Project Manager to ensure a successful solution is delivered on-time and on-budget
  • Work with the business users and partner project teams to define functional requirements and document solution design
  • Configure the Microsoft Dynamics CRM and Field Service Environments as needed
  • Specify and convey requirements for custom code, integrations, and custom reports to development team and test completed solutions
  • Analyze CAPS business requirements for CRM and Field Service, perform Fit-Gap analysis and present functional solutions
  • Prepare and maintain Functional Requirements document and Functional design document
  • Perform functional testing of the implemented CRM and Field Service System
  • Work collaboratively with team members to troubleshoot and resolve Dynamics CRM and Field Service issues
  • Manage and maintain all technical aspects of the CRM and Field Service; user access, break-fixes, upgrades/ enhancements, etc.
  • Provide guidance for system changes and enhancements
  • Coordinate with Business and Change Review Board to develop system enhancements/functionality
  • Monitor and maintain CRM and Field Service integrations including technical troubleshooting of APIs and source/target integration points
  • Review software upgrades and patching and complete deployment testing
  • Install applications and configure environments for use in development, testing and production
  • Maintain support documentation and end-user facing manuals

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within 2 weeks of submitting your application.

 

 

Robert Fragoso
Recruiter - Murray Technical

Specializing in placing talent in Engineering, IT, Manufacturing, Operations, and Sales roles.

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