Job Openings

IT Service Delivery Manager

Webster, TX

Posted: 03/13/2019 Employment Type: Direct Hire Function: Information Technology (IT) Job Number: 17973 Pay Rate: market

Position: IT Service Delivery Manager 

Location: Webster, TX

Salary:  Market



You will be a key participant in driving change through delivery of new systems, partnering with the Operations teams to develop IT strategies, and working with the broader organization to deliver value from technical implementations. This role requires someone who is both technically savvy, and a competent communicator; who is analytical and creative; who can help solve problems and identify opportunities.



  • Bachelor’s degree required in a technical field 
  • Excellent communication skills with an ability to interact across all levels of the organization in a professional, diplomatic and tactful manner
  • Demonstrable experience building cross-functional partnerships
  • 5+ years of relevant experience in a technically-oriented environment; this role places much more emphasis on communication than IT skills, but understanding IT is still quite important
  • Proficient with Microsoft Office products, especially Excel
  • Can extract data from SQL and have had some exposure to any modern BI tool
  • Highly organized and comfortable remaining so in multi-faceted environments while multi-tasking
  • Comfortable with financial topics such as project cost estimation and basic financial statement analysis
  • Knowledge of software development processes and life cycles (especially Agile), along with exposure to organizational tools that support software project planning
  • Willing to work with remote teams in different geographies and time zones 
  • 25% travel will be required (domestic and international)



Due to the high volume of applicants we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within 2 weeks of submitting your application.



Selena Patel

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